Moving Day Checklist: Ensuring a Smooth Handover

Moving day is chaotic, but taking time to properly document the property handover protects both you and your landlord. A thorough checklist prevents disputes about the property's condition and ensures a smooth transition.
Before moving day: Prepare
Confirm the exact move-in time with your landlord or letting agent. Arrange to collect keys and access information. Ask for contact details for emergency issues. Request any manuals or documentation for appliances and systems. Confirm where your deposit protection certificate is held and the reference number—you'll need this later.
On arrival: Initial inspection
Before unpacking, do a full property inspection with the landlord or agent present if possible. Compare the property's condition to the photos you took before moving in. Check that all fixtures, appliances, and furniture mentioned in the inventory are present and working. Make a note of any discrepancies immediately.
Essential checks
- Water: Test all taps and check for leaks
- Heating: Confirm boiler and radiators work
- Electrics: Test lights and outlets in each room
- Appliances: Check oven, hob, fridge, and washing machine function
- Plumbing: Flush toilets and check drainage
- Safety: Verify smoke alarms and carbon monoxide detectors are present
Document issues immediately
If anything is damaged, missing, or not working, report it to your landlord in writing within 24 hours with photographs. Don't attempt to repair things yourself—document the problem and let the landlord address it. This protects you from being charged for pre-existing damage when you move out.
Inventory and photographs
Take detailed photographs and video of every room, cupboards, and storage areas. Document the condition of walls, carpets, appliances, and fixtures. If an inventory was provided, go through it room by room and note any discrepancies. Send copies of your photos to your landlord as evidence of the property's condition on arrival.
Utilities and services
Arrange for utilities to be connected in your name (electricity, gas, water). Notify your council of your move for council tax purposes. Update your address with your employer, bank, and any subscriptions. Keep records of when you took meter readings—you'll need these when you move out.
Getting settled safely
Change the locks or request new keys if needed. Locate the water mains stopcock and electrics box. Find out how to contact emergency services and your landlord for urgent issues. Store important documents like your tenancy agreement and deposit protection information in a safe place.
A thorough handover process on moving day sets the tone for your tenancy. Taking time to document everything protects you and prevents disputes further down the line. Keep all photos, emails, and correspondence—you'll be glad you did when you eventually move out.